Legal
Credit guide.
This guide explains who we are, how we are paid and what to do if something goes wrong. We give it to you before we provide credit assistance. [Replace this page with the credit guide supplied by your licensee or aggregator before launch.]
Who we are
Auzlending (ABN 94 700 956 869). Credit Representative Number 581224, authorised under Australian Credit Licence 486112 held by Purple Circle Financial Services Pty Ltd. Contact: 0404 177 860, admin@auzlending.com.au, 47 Station Road, Deer Park VIC 3023.
What we do
We provide credit assistance. That means we suggest and help you apply for loans from a panel of lenders. We do not lend money ourselves. Before we suggest a loan we assess whether it meets your needs and objectives and whether you can afford it without substantial hardship. You can ask for a copy of that assessment.
Our lenders
We have access to 60+ lenders including major banks, regional banks and specialist lenders. In the last financial year the six lenders we used most were: [list]. A full list is available on request.
How we are paid
Lenders pay us an upfront commission of between [0.5% and 0.7%] of the loan amount at settlement and a trail commission of between [0.15% and 0.25%] per year of the outstanding balance. For some commercial and asset finance we may charge you a fee, which we agree with you in writing before we lodge an application. We disclose the exact commission for your loan in the credit proposal before you sign. Our licensee and any referrer may also receive a share; details on request.
If you have a complaint
Contact us first at admin@auzlending.com.au or 0404 177 860. We acknowledge complaints within one business day and aim to resolve them within 30 days. If you are not satisfied, you can contact the Australian Financial Complaints Authority, a free and independent service: 1800 931 678, info@afca.org.au, www.afca.org.au, GPO Box 3, Melbourne VIC 3001. Our AFCA member number is 124599.
Your privacy
How we collect, use and store your information is set out in our privacy policy.